Privacy Policy Statement

Updated for South African legal compliance—May 2026

This privacy policy is effective as of May 3, 2026 and replaces previous versions.

Personal Data Collection Practices

We collect only the data you provide when making enquiries, sending messages, or interacting with site features. No unnecessary data is gathered.

  • Contact details (name, email, phone)
  • Message content you send to our team
  • Technical data like browser and device type
  • Usage data such as visited pages and actions
  • Consent records for legal compliance

All data is collected lawfully, respecting South African privacy requirements. We never sell your personal information.

How We Use Your Data

We use your information to respond to your questions, improve our content, and ensure a secure, relevant user experience.

Your personal data is only accessed by authorised staff and protected with industry-standard security measures.

Your Rights Under South African Law

You have the right to access, correct, delete, or request a copy of your data. We honour all legal requests promptly.

Access to Data

Request a copy of your stored data anytime.

Correction of Data

Ask for corrections if any data is inaccurate.

Deletion of Data

Request removal of your personal information.

Data Portability

Receive your data in a portable format on request.

Data Sharing Practices

We share data only if legally required or with your explicit consent for specific queries.

Our partners and suppliers are bound by confidentiality and South African data protection laws.

How We Protect Your Data

Your information is stored using secure protocols and monitored for unauthorised access. Regular audits are performed.

Staff are trained in privacy best practices and must follow strict internal procedures.

Contacting Us About Privacy

Reach out with questions about your data rights or privacy concerns.
Address: 80 Strand Street, Cape Town 8000 South Africa
Phone: +27430676680
Email: content@caitarinivo.sbs